Samir
Orange customer
Hearing impairment
Deaf, fluent in sign language
Good digital accessibility practices for Samir
| Good Reflexes | Common mistakes | |
|---|---|---|
| Pre-recorded videos |
Propose subtitles that include sound information useful for understanding
|
Publish without any subtitles or transcript
|
| Direct Events |
Provide sign language interpretation and/or a velotype (live transcription)
|
Do not use an automatic transcription tool
|
| Notification and alarm |
Double the sound information with visual and/or vibrating signals
|
Provide sound-only information
|
| Contact |
Offer several ways to communicate (email, instant messaging, etc.)
|
Imposing the telephone call as the only way to contact
|
| Podcast |
Provide a transcription that contains the voices but also the sounds useful for understanding
|
Offer the podcast without any associated transcription
|